| Customer Satisfaction Guarantee |
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Your investment in a Cat® lift truck comes with expectations: a quality forklift, reliable performance and superior customer service.
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Every new Cat lift truck is covered by a two-year, unlimited hours warranty that includes parts and labor regardless of service hours. All forklift components and systems, including hydraulics, electrical, cooling, brakes, fuel, steering, exhaust, mast and operator controls are covered. Combined with our standard three-year, 6,000-hours extended powertrain warranty, you'll have assurance and peace of mind that only comes from owning a Cat lift truck.
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An industry-leading guarantee offered exclusively through the Cat lift truck dealer network, our Parts Fast or Parts Free Guarantee ensures next-business-day delivery of parts for all brands of forklifts, or they are free, including freight. Cat Lift Trucks has made this guarantee available specifically to the owner or primary user of any brand of forklift to substantiate this pledge. Contact your local Cat lift truck dealer to learn more.
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At Cat Lift Trucks, we understand that when your forklift is in need of repair, your business is losing time and money. With our Free Loaner Service Guarantee, you'll know that your lift truck will be repaired right and on time, every time. If your fork lift is not repaired right the first time or within the quoted time, you can receive a free loaner truck until the repair is completed. This guarantee covers a wide range of forklift makes and models, and you can count on your Cat lift truck dealer to offer the best solution for your needs.
For a full list of terms and conditions on Customer Satisfaction Guarantee components, contact your local Cat lift truck dealer.
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*Programs may be subject to change without notice and may vary by region.
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